Support
How can we help?
Quick answers first. If they don’t cover it, send us a message below.
Quick answers
I forgot my password
On the sign-in screen, enter your email address and choose “Forgot password?”. ScoreKeep emails you a link to choose a new one (12 or more characters).
It says “Waiting for approval”
A ScoreKeep admin approves new accounts. The page checks again on its own. Tap “Notify me when I’m approved” to get a notification on that device. On iPhone, add ScoreKeep to your Home Screen first and open it from there.
How do I put ScoreKeep on my phone?
iPhone and iPad: in Safari, tap Share, then “Add to Home Screen”, then “Add”. Android: open your browser’s menu and choose “Install app” or “Add to Home screen”. On a computer, ScoreKeep offers an Install app button where the browser supports it.
A score went in wrong
Undo the last deal, or correct a score by hand. A game deleted by mistake can be restored from the trash.
I don’t want notifications any more
Turn each type off or set quiet hours in Account, or turn notifications off for ScoreKeep in your browser or phone settings.
More in the FAQ. Want to leave? Delete your account.
Ask support
Tell us what you were doing and what happened. Signed in? Mention the email address on your account.
Thank you, your message is on its way.
We will reply to the email address you gave us.